Giacom provide cloud services to IT companies who support the thousands of small businesses across the UK.
We only sell through, never to. We only succeed when we deliver what our customers need for their customers. We care, we listen, we deliver. Everything we do is about helping our customers build the most efficient and effective IT companies in the UK.
Putting our customers at the centre of everything we do
- Giacom make a complex industry easy
You need an IT partner that puts you at the heart and builds cloud services around you, offering a 'try before you buy' with all our solutions. - Your on-demand support
Support is on-demand and tech-enabled so customers can self-serve, but backed by a team who know their stuff and go the extra mile. - It's all about you
We connect our customers with industry news, our global vendors and the ever evolving technology landscape, keeping them in the know and future-facing.
20 years and still going strong
With over 20 years’ experience, we've built up an excellent understanding of what you need to cater for your customers. Thousands of IT professionals have grown their businesses with us. Partnering with Giacom means you’ll receive a wide range of benefits to help you save money and work more efficiently.
Our success is recognised throughout the IT industry, and we’re not short of awards both locally and nationally. Our success isn’t just measured in award wins, it’s measured through the hard-working people behind the scenes who always make sure our customers are at the centre of everything we do.
Our values
Our values are not just words on a page – they are in our DNA. They underpin everything we do and are reflected in the day-to-day behaviour of the company.
They underline how Giacom works, how we interact with each other, and how we interact with our customers. They are the basic elements of how we go about our business and are the practices we use every day in everything we do.
- 1We are trusted experts in our field
- 2We pride ourselves on keeping things clear & simple
- 3We make Giacom a great place to work
- 4We put our customers at the centre of everything we do
- 5We are innovative and forward thinking
Our vision
To help our customers build the most efficient and effective IT companies in the UK, positively impacting their lives and business
- Team
We are building a high performing team that have the skills and expertise to provide our customers with the very best experience. - Customer
We only succeed when we deliver what our customers need for their customers. We care, we listen, we deliver. - Innovation
We understand that efficiency is key when it comes to running a business, and we listen to our customers and innovate in the right areas.
A great place to work
Giacom is all about people, we want the best for our team and our customers. Our mission, to help IT providers be highly efficient and effective depends on our innovative cloud market and our team of experts. Can you help us achieve our mission?
In 2020, Giacom, DWS and Union Street became part of the same group of companies, bringing together three channel leading solutions – telecoms, cloud software services and cloud billing. The aim is to be the leading technology platform for partners, making it really simple for the channel to train, enable, sell, deliver and support small business customers in seizing the incredible opportunity in cloud and comms.
Together, the combined channel proposition, platform expertise, market know-how and 6,000 channel partners of Giacom, DWS and Union Street are a powerful combination. No-one is better positioned to help the channel do truly amazing things for the UK’s small businesses and the technology vendors that serve them.
Accreditations
Here are just a few of the accreditations that vendors have awarded to us to demonstrate proven expertise in delivering quality cloud solutions.
Acronis Platinum Partner
Giacom is an Authorised Partner with Acronis, setting the standard for cyber protection through its innovative backup, anti-ransomware, disaster recovery, storage, and enterprise file sync and share solutions.