Why Cranberry networks are glad to be back with Giacom
Originally a Giacom customer, Cranberry IT were offered a good incentive to switch to a different cloud service provider – however they soon realised this was a mistake and came back.
We only succeed when we deliver what our customers need for their customers. We care, we listen, we deliver.
We're proud that our customers rate us at 4.9/5 on Trustpilot and give us a 97% satisfaction score from over 4,668 ratings on LiveChat. A testament that we put our customers at the centre of everything we do.
Below you can hear more from our customers about how they got into cloud reselling, why they resell on the Cloud.Market, and what their experience was like if they needed technical help or support.
Hippo IT recommend Giacom
We recently had a catch up with one of our longstanding customers, Hippo IT. Read on to find out more about their experience of partnering with Giacom.
Central IT Solutions
Giacom has been the partner of choice for Central IT Solutions for the past few years. We go the extra mile, helping them with complex customer requirements and technical queries. It’s what makes our relationship so fantastic.
Index eBusiness Limited
When Index eBusiness realised how complex and overwhelming Azure and its service billing could be, he turned to his Account Manager at Giacom for support and guidance.
Prestige IT Support
Since partnering with Giacom, Prestige IT Support has saved around half a day per week. They were looking for an easy way to consolidate all their customer’s files and folders into one place, radically improving workplace efficiency and delivering a clear audit trail for compliance.
We’re proud that 90% rate us excellent on Trustpilot
-
Outstanding service
We have been a Giacom reseller for several years and they are a fantastic company to deal with. The suite of products that they offer are excellent and both technical support and customer service are outstanding. They deal with issues swiftly and professionally and are great to deal with.
Philip H, Feb 2022
-
100% Recommended
We are a small MSP and have been with Giacom for a year or more. Their customer support is second to none and we are delighted that this hasn’t changed over the period we’ve been with them. 100% Recommended.
Chris Kenward, Feb 2021
-
Simply Brilliant
In all the years I have been dealing with Giacom, I have found their service first class. Better than first class in fact but I can’t think of the right superlative! Their response to Support Tickets is always prompt and complete.
Michael Lane, Feb 2021