Microsoft 365
Business Voice

Now available as an add-on within Microsoft 365 and Office 365 plans.

Resell Business Voice

The complete business calling solution designed for SMB

Connect with anyone, anywhere with a next generation communications solution that brings together phone, conferencing, messaging, and meetings in Microsoft Teams. Business Voice is available as an add-on to Microsoft 365 and Office 365 plans*.

*Microsoft 365 Business Voice can be added to the following plans for up to 300 users: Office 365 Business Essentials, Business Premium, A1, E1, A3, E3; and Microsoft 365 Business, A3, E3.

With Business Voice your customers can expect...

  • Modern phone solution: Smart call routing and voicemail transcription plus new ways to talk and interact anytime, anywhere, and on any device
  • Built into Office 365: Manage voice from a familiar admin console, schedule and join meetings with one-click from your calendar, and automatically keep your email and voice contacts in-sync
  • Secure & reliable: Built-in security, privacy, and compliance, hosted by Microsoft’s cloud and supported with 24x7 customer care

Great product features for your customers


Modern phone system

  • Enterprise-grade phone system. High-quality, reliable audio and traditional phone features like shared lines, call forwarding, call queues, and auto attendants
  • Easy setup. Get started in minutes without any hardware to install or manage
  • Intelligent call routing & management. Work together to handle calls, texts, and voicemails, so no requests fall through the cracks
  • Visual voicemail and voicemail-to-email. Easily listen to or read your transcribed voicemails from any computer, mobile device, desk phone, and your inbox
  • Smart contacts. Be prepared for every call and meeting with email, phone, meeting, and file history, plus add notes to track even more

All-in-one solution

  • Unified application. Simplify communications by bringing together phone, text, conferencing, meetings, and messaging
  • One-click meetings & screen share. Encourage collaboration by turning any chat into a voice call or video meeting and share your screen with one-click
  • Call from anywhere, on any device. Calling made easy with a consistent experience across web, desktop, mobile apps, and even desk and conference phones
  • Powerful conferencing. Get everyone connected fast through your web browser, dial-in audio bridge, or from the Microsoft Teams desktop and mobile apps
  • Built-in Office apps. Use Word, Excel, PowerPoint, and OneNote right within the context of a call or meeting.

Built into Office 365

  • Simplify IT. Set up and manage in the same admin console as the rest of your Office 365 services
  • Outlook integration. Schedule and join online meetings right from your calendar, and automatically keep your email and voice contacts in-sync
  • Robust security. Get built-in security, privacy, and compliance delivered from Microsoft’s trusted cloud
  • One provider. Save money on all your communications with a low, monthly price and no contracts
  • 24x7 customer care. Get support you can count on and get setup fast with a dedicated onboarding specialist

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