Your cost-effective calling plan
Your revenue increased
Your customers working smarter

We’ve partnered with the UK’s No.1 SIP provider, Gamma, to bring you Direct Routing for Microsoft Teams. Helping you to create a single fully cloud-based communication solution using Microsoft Teams and Business Voice.

As businesses shift to remote working, Microsoft Teams is flying off the shelves as the go to collaboration product. With Direct Routing from Gamma, they can now unlock the full potential of Teams and benefit from the ability to make and receive calls by turning Teams into a fully cloud-based Unified Communications (UC) solution.

Direct Routing from Gamma is a cost-effective alternative to Calling Plans for Microsoft 365, allowing you to replace any existing phone system with Teams for all inbound and outbound calling to landlines and mobiles.

Benefits - See the benefits of providing a collaborative and flexible solution like this.

Battlecard - The benefits don’t stop there, we can help you understand opportunities, deal with objections/hesitations and overcome challenges.

What is Microsoft Teams Direct Routing by Gamma?

Microsoft Business Voice Promo 1st Nov 2020 - 30th Apr 2021

For 12 months, you can get a 25% discount on Business Voice with Calling Plans by Microsoft. And a 33% discount on Business Voice without their calling plan, that's usable with Gamma's Direct Routing.

Calling Plan Comparison

Selling Direct Routing from Gamma through Giacom is the most ‘feature rich’ way of getting the most out of a calling plan for Teams. Meaning you benefit from enhanced features, and all for the best price too.

Feature M365 Business Voice Gamma Direct Routing with Giacom
Contract Term 12 months Monthly
Inclusive Minutes Bundle
1,200 UK Geo, bespoke available

Unlimited mins UK Geo and Mobile mins (T&Cs apply)
Pooled Minutes
Out of Bundle Minutes Do not make margin Make margin
NGN
International Number
International Bundles
International bundles as standard (£18.10)

Bolt-on £7.50
Automated (No need for Powershell) N/A
Development Q4/Q1
Fraud Protection
Disaster Recovery
Auto Attendant
Via MS or STCM
Call Queuing
Call Whisper
Call Divert
Hunt Group
Voicemail to Email
Call Logging
Call Forwarding Always
Call Forwarding Busy
Call Barring
Call Recording
Available via 3rd parties

Available via 3rd parties
Enhanced Call Analytics / Reporting
Flexible Number Presentation Limited to numbers on service only CLI presentation on an overriding single number
Time and Holiday Schedules
Area-based Routing
STCM App FOC - access anywhere, anytime

Not already selling Microsoft Teams with Business Voice?

Selling Teams is easy because many of your customers will inevitably turn to Teams to adapt to the new way of working. But how about enabling them with a unified way of working with full voice capability too? With help from Microsoft 365 Business Voice and Gamma calling plan, you can turn Teams into a low cost, powerful and flexible telephone system.

Resell Microsoft Teams Resell Business Voice

What are the key benefits?

  • Feature icon

    Maximise existing M365 license cost and increase consumption

  • Feature icon

    Carrier-class resilience and availability

  • Feature icon

    Enables collaborative and flexible/remote working

  • Feature icon

    Cheaper than Microsoft Calling Plans

  • Feature icon

    Gamma’s network carries over a billion business minutes every month

  • Feature icon

    Gamma is UK’s No.1 SIP Trunk provider

  • Feature icon

    Scalable solution

  • Feature icon

    Full management support

  • Feature icon

    Industry leading SLAs

  • Feature icon

    Pure cloud solution, no expensive outlayon hardware

  • Feature icon

    SIP Trunk Call Manager provides business continuity and disaster recovery as standard

  • Feature icon

    JANET connected

And the benefits don’t just stop there, to help your business grow and get those potential customers lined up we’ll also help you understand opportunities, deal with objections/hesitations and overcome any challenges. See how we can help in our battlecard.

View battlecard

Why not take our Decision Tree to your customers to help them figure out whether they should go for Direct Routing by Gamma or Calling Plans by Microsoft.

Decision Tree

Figures that show us why you shouldn’t you miss out on the opportunity to sell now...

Collaboration tools have seen an explosion in the marketplace over the last couple of years and that trend is only set to grow. By including Microsoft Teams as a free add-on with qualifying business licenses (such as E3 and E5) the number of users has grown exponentially:

  • Feature icon

    Microsoft
    have 77% of the global desktop market

  • Feature icon

    200 Million
    O365 licences globally

  • Feature icon

    7 Million
    UK O365 licences in UK

  • Feature icon

    44 million
    daily active users

  • Feature icon

    31 million
    more than in July

  • Feature icon

    12 million
    increase in a week as a result of home working brought on by the Coronavirus pandemic

  • Feature icon

    275%
    MS growth forecasts 19/20 (50M users)

  • Feature icon

    Phone System only 8%
    PSTN enablement leaving a potential 92% (over 6 million users) who could benefit from Microsoft Teams - Direct Routing

Request a demo

Gamma demo

Want to know more? Why not request a demo with a Gamma expert for a quick overview of who Gamma are, what the direct routing proposition looks like and a walkthrough of the Gamma call manager for setting up call routing, etc.

Request a demo

  • New to selling the cloud?
  • Moving away from on-premise solutions?
  • Learn about our catalogue of products
  • Just window shopping the market?
  • Find out How Giacom can help
Giacom is a company you can trust
  • Ready to start provisioning?
  • One monthly bill
  • No contracts, tie in or minimum numbers
  • UK-based support
  • Migrating from another provider?
Giacom is a company you can trust
  • Already an existing customer?
  • Interested in this product?
  • I'd like more info
  • I'd like to trial this product
  • I need some help
Giacom is a company you can trust

Why choose Giacom?

Partnering with Giacom helps you save money and work more efficiently.

  • Rapid provisioning

    Rapid provisioning and management

    Efficiency is key when it comes to running a business, that’s why we make it possible for you to order, deliver and manage cloud services in just a few clicks, saving you time that could be used more productively.

  • Easy on easy off

    Easy on easy off

    Giacom offer quick and easy migration with no contract tie-ins, meaning you can turn your account on and off to suit your business needs. We also offer a 'try before you buy' with all the cloud solutions.

  • Simple billing

    Simple end of month billing

    We offer one invoice and one monthly bill for all your customers' cloud services all in one place, so that you know exactly what’s going out and when.

  • Support

    Support on-demand

    Our tech support team will work with you to ensure your cloud provisioning runs as smoothly as possible. Providing tech enabled resources, backed by people who care and who know their stuff.

More reasons to sign up with Giacom

Frequently asked questions

Who are Gamma?

We are an award-winning and leading provider of Unified Communications as a Service (UCaaS). They offer a range of Unified Communications, Mobile and Connectivity services, providing robust and secure end-to-end business communication and collaboration solutions that enable businesses to easily collaborate internally whilst also providing a better customer experience.

What is Direct Routing by Gamma?

Microsoft Teams Direct Routing is the flexible, accessible and cost-effective alternative to Microsoft Calling Plans allowing you to make and receive calls external to your business from Microsoft Teams.

Gamma has built a bespoke Direct Routing architecture to enable full voice capability natively into Microsoft Teams.

Any company using Office 365 and Microsoft Teams as their unified communications tool can implement Direct Routing for Microsoft Teams from Gamma as their preferred provider for voice and benefit from cost savings, increased functionality and support for migration.

What minutes bundle is available with Direct Routing?

Unlimited 01, 02, 03 and UK mobile calls.

Is the minutes bundle pooled across the Gamma Direct Routing end point?

Yes, the available minutes are aggregated across all users.

Is it possible to increase and decrease the number of users during the contract term?

Yes, the product is inherently flexible to adapt to the changing business environment.

Is there an international minutes bundle available for Direct Routing customers?

You can make international calls and be charged per minute based on rate card. Alternatively, you can purchase the international calls bundle.

Does every MS Teams user still require a Microsoft Business Voice licence with Gamma Direct Routing?

Not all M365 licences need to be aligned to a MS Business Voice Licence, but Yes, every user who requires voice enablement will requires a MS Business Voice licence. As an example, a customer tenant may include 1000 users, but you could choose only to enable a subset of those users for PSTN voice, say 800.

Charlie Street

“Giacom, as a company, just works. The Cloud Market is easy to use, creating accounts takes seconds, and there’s always new offers which we can then market to our customers. The team deserve praise for the service they provide, they make any reseller look good!”

Charlie Street, Managing Director at Media Street

The Sunday Times Tech Track 100 National Tech Awards 2020 - Tech Growth Business of the Year - Shortlisted The Santander Technology Business of the Year - Finalist Northern Tech Awards - Finalist 2020 Megabuyte Awards - Winner Comms National Awards 2019 - Highly Commended in Best IT Distributor Hull & Humber Tech Awards - Winner 2019 Hull Daily Mail Business Awards 2019 - Winner CRN Channel Awards 2019 - Finalist