Giacom Cloud Server coming soon

Friday, October 4, 2019

Moving your customers to the cloud is about to become so much easier with Giacom’s newest product, the Cloud Server.

Video: Office 365 Secure

Thursday, August 29, 2019

Office 365 Secure, an exclusive security package to Giacom, defends your customers against spear-phishing attacks and sophisticated malware with Vade Secure, while automatically backing up mailbox data in the fully encrypted Acronis Cloud.

Why Dynamics 365 for Sales Professional is perfect for your customers

Thursday, June 6, 2019

Dynamics 365 is the perfect tool for Office 365 Business and Enterprise users who want to streamline their customer journeys. But the transition to using a more sophisticated CRM isn’t always easy – especially for smaller businesses. Many SMBs often use manual processes via Excel, Google Sheets, Smartsheets or other data processing software to manage customer sales, making it difficult to track and record the overall customer experience. With these manual processes in place, it’s easy to see why 60% of companies lack a well-designed sales process.

How Artificial Intelligence (AI) within Dynamics 365 is helping businesses make smarter decisions

Friday, May 31, 2019

Artificial Intelligence (AI) is no longer a figment of our imagination, appearing only in sci-fi films and books, spelling the doomsday scenario. We’re in the age of robotics; where a robot named Sophia looks uncannily human, while another can easily write in languages it’s never seen before just by picking up patterns in handwriting. But these stories aren’t few and far between, AI dances at our fingertips and predicts what we’re going to do and how we’re going to think with ChatBots, such as Cami, for Dixons Carphone Warehouse. It might even predict what beer we’re more likely to buy, as Carlsberg’s new three-year Beer Fingerprinting Project gets underway.

Moving away from a physical shared network drive

Monday, January 14, 2019

With the ever-growing and developing world of technology, making tech a big part of a business’s strategy is vital. To achieve productivity and ensure all employees can work as collaboratively as possible – a shared network drive is a must.

Go Sitebuilder by Basekit now available from Giacom

Monday, January 7, 2019

In today’s modern era, it’s rare for a successful business to not have an online presence. Getting your customers online with a website can make a huge impact on their business’s success – and can help turn their prospective customers into actual customers, giving them a platform to stay up to date, engaged and purchase all in one place.

6 key benefits of having a website

Thursday, December 6, 2018

Setting up a website is one of the best things your customers can do for their business – it can help it grow from an exciting idea into much more and ensure that all their hard work pays off. One of the great things about having a website is that it’s largely up to your customers what they want from it; they can choose to have as much or as little content and functionality as their business needs.

Advanced Email Security for Office 365 by Vade Secure now available from Giacom

Friday, November 30, 2018

If you asked your customers when they last reviewed their email security strategy, chances are it was a while ago. Many organisations’ IT departments rely on the security already in place when email systems are internally hosted, or the security provided by their email provider, such as Office 365 email security. However, with cyber-attacks becoming increasingly more sophisticated and, in particular, email-borne attacks, single layer protection is no longer enough.

Understanding Dynamics 365: Enterprise edition

Tuesday, November 13, 2018

Microsoft’s Dynamics 365 Enterprise offering is primarily aimed towards larger businesses; however, the solution can still be utilised in the SMB / SME market. The Enterprise SKUs are a great place to start if your customers are looking at streamlining specific areas of their business; mainly in Sales, Customer Engagement, Customer Service or Field Service. It means your customers can mix and match between the different applications depending on their individual needs, saving on costs and boosting efficiency.

The smart, simple conference call service that rings you – exclusive to Giacom in the CSP Market

Tuesday, November 6, 2018

Business users waste approximately 15 minutes on a typical conference call, where they often struggle to get the meeting started, experience technical difficulties or deal with unavoidable distractions. If this sounds familiar to your customers, they aren’t alone. In fact, the amount of time wasted on conference calls costs businesses over £26 billion a year – according to a 2016 LoopUp survey. However, there’s a UK-based solution that will help remove all these pain points.

Top 3 ways to help your customers combat real-time cybersecurity threats

Tuesday, October 30, 2018

We think it’s safe to say that you may still be struggling to convince your customers to transition from on-premises to the cloud. That’s understandable, as most SMBs express concerns when it comes to data, security and compliance, believing that if they can’t see a physical server that houses all their company information, it’s not safe.

5 reasons why you need to backup Office 365

Wednesday, October 3, 2018

Contrary to belief, Office 365 doesn’t back up your data as part of the parcel. Microsoft only replicates data in the cloud as a redundancy feature to help comply with legal retention for data regulations – therefore, you should make your customers aware of the need for a suitable O365 backup such as SkyKick.

Transitioning from Skype for Business to Microsoft Teams

Tuesday, October 2, 2018

Microsoft recently announced that the roadmap for bringing Skype for Business Online features and functionality into Microsoft Teams is now confirmed – meaning within Office 365, Microsoft Teams is now the focus of all messaging, meeting and calling as the primary communications client. This transition represents a great opportunity for you to help your customers realise the benefits of intelligent collaboration.

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