Monday, June 1, 2020
World health experts are warning a second wave of Covid-19 is possible[1]. Just in case this does happen, we have written this blog to help our customers, and all UK IT companies, prepare their customers for remote working.
Monday, April 6, 2020
While there're many benefits to working remotely, there're also a lot of challenges that companies face, mostly because it’s the first time their employees are going remote.
Monday, March 30, 2020
We continue to monitor the COVID-19 situation closely and are following all relevant government advice to ensure that we are ready to adapt and continue ‘business-as-usual’ when further guidance is released. We wish to assure you that we have activated our comprehensive business continuity plan and don’t predict any disruption to the support we offer our customers.
Monday, March 30, 2020
To show their support during this pandemic, Microsoft is offering its paid version of Microsoft Teams for six months, for free.
Sunday, March 29, 2020
One of our core values is to put our customers at the centre of everything we do and we’ve been working hard in the last week to find ways to help you in these difficult circumstances.
Tuesday, January 7, 2020
Exclusive to Giacom and powered by Azure, Cloud Server is an out-of-the-box, fixed cost server solution. As a secure, flexible and reliable solution that’s available with optional VPN and Backup, Cloud Server includes everything you need to go to market quickly. Plus, there’s no need to be an expert in Azure as it’s provisioned quickly and easily in the Giacom Cloud Market.
Tuesday, November 12, 2019
For many Office 365 users, Skype for Business has been the go-to communications app to help people work more efficiently with instant messaging, conference calling and easy file sharing. It’s no surprise then that the State of Video Conferencing 2018 report by Owl Labs confirms Skype for Business is one of the most used apps amongst growing companies, alongside Zoom and Google Hangouts.
Monday, October 28, 2019
The European Cybersecurity Month is an annual campaign looking to raise awareness of cybersecurity threats, promote cybersecurity among citizens and organisations; and provide resources for online protection, through education and the sharing of good practices.
Monday, October 28, 2019
Many MSPs, IT Resellers and VARs are now using PSA (Professional Service Automation) tools to help them accurately and efficiently plan, monitor and implement faster billing cycles for customers. In the wider business, PSA tools can also be used for help desk ticket support or to integrate time sheets and expenses through an accounting system.
Thursday, July 18, 2019
Lots of you took our Phishing Quiz… some did better than others! We’ve put together this handy infographic packed with statistics that will help your customers understand the importance of cybersecurity.
Friday, June 28, 2019
Email is a must-have for easily doing business. For everything from work, shopping, social media and keeping in touch, the benefits email provides has made organisations more efficient and productive than ever before.
Thursday, June 6, 2019
Dynamics 365 is the perfect tool for Office 365 Business and Enterprise users who want to streamline their customer journeys. But the transition to using a more sophisticated CRM isn’t always easy – especially for smaller businesses. Many SMBs often use manual processes via Excel, Google Sheets, Smartsheets or other data processing software to manage customer sales, making it difficult to track and record the overall customer experience. With these manual processes in place, it’s easy to see why 60% of companies lack a well-designed sales process.
Friday, May 31, 2019
Artificial Intelligence (AI) is no longer a figment of our imagination, appearing only in sci-fi films and books, spelling the doomsday scenario. We’re in the age of robotics; where a robot named Sophia looks uncannily human, while another can easily write in languages it’s never seen before just by picking up patterns in handwriting. But these stories aren’t few and far between, AI dances at our fingertips and predicts what we’re going to do and how we’re going to think with ChatBots, such as Cami, for Dixons Carphone Warehouse. It might even predict what beer we’re more likely to buy, as Carlsberg’s new three-year Beer Fingerprinting Project gets underway.
Thursday, May 30, 2019
With the ability to order things online – from your weekly food shop and clothing to new tech software or hardware, all from the comfort of your own home – it’s no wonder that online shopping (otherwise known as e-commerce) is on the incline with no signs of slowing down.
Wednesday, May 1, 2019
Although it maybe tempting to stick with your pets’ name or your football team as your go-to password, these are always the easiest for hackers to crack once they have explored your social pages and done a bit of digging. In light of World Password Day, we’ve put together some tips on how to create a really secure, strong password to help you stay safe online.
The most popular Microsoft business solution can also be one of the most profitable for resellers.
Mailboxes are an integral part of communication throughout businesses, and are used by 3.8 billion users worldwide.
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