Giacom Cloud Market remains open for business

Monday, March 30, 2020

We continue to monitor the COVID-19 situation closely and are following all relevant government advice to ensure that we are ready to adapt and continue ‘business-as-usual’ when further guidance is released. We wish to assure you that we have activated our comprehensive business continuity plan and don’t predict any disruption to the support we offer our customers.

Microsoft Teams free 6 months trial

Monday, March 30, 2020

To show their support during this pandemic, Microsoft is offering its paid version of Microsoft Teams for six months, for free.

Video: Everything you need to know about Cloud Server

Tuesday, January 7, 2020

Exclusive to Giacom and powered by Azure, Cloud Server is an out-of-the-box, fixed cost server solution. As a secure, flexible and reliable solution that’s available with optional VPN and Backup, Cloud Server includes everything you need to go to market quickly. Plus, there’s no need to be an expert in Azure as it’s provisioned quickly and easily in the Giacom Cloud Market.

Introducing Microsoft Teams + Business Voice… the perfect upsell from Skype for Business

Tuesday, November 12, 2019

For many Office 365 users, Skype for Business has been the go-to communications app to help people work more efficiently with instant messaging, conference calling and easy file sharing. It’s no surprise then that the State of Video Conferencing 2018 report by Owl Labs confirms Skype for Business is one of the most used apps amongst growing companies, alongside Zoom and Google Hangouts.

European Cybersecurity Month – 5 stats you need to know

Monday, October 28, 2019

The European Cybersecurity Month is an annual campaign looking to raise awareness of cybersecurity threats, promote cybersecurity among citizens and organisations; and provide resources for online protection, through education and the sharing of good practices.

Why IT Resellers are adopting PSA tools like ConnectWise and Autotask

Monday, October 28, 2019

Many MSPs, IT Resellers and VARs are now using PSA (Professional Service Automation) tools to help them accurately and efficiently plan, monitor and implement faster billing cycles for customers. In the wider business, PSA tools can also be used for help desk ticket support or to integrate time sheets and expenses through an accounting system.

The Importance of Cybersecurity

Thursday, July 18, 2019

Lots of you took our Phishing Quiz… some did better than others! We’ve put together this handy infographic packed with statistics that will help your customers understand the importance of cybersecurity.

Top 5 signs of a spam email

Friday, June 28, 2019

Email is a must-have for easily doing business. For everything from work, shopping, social media and keeping in touch, the benefits email provides has made organisations more efficient and productive than ever before.

Why Dynamics 365 for Sales Professional is perfect for your customers

Thursday, June 6, 2019

Dynamics 365 is the perfect tool for Office 365 Business and Enterprise users who want to streamline their customer journeys. But the transition to using a more sophisticated CRM isn’t always easy – especially for smaller businesses. Many SMBs often use manual processes via Excel, Google Sheets, Smartsheets or other data processing software to manage customer sales, making it difficult to track and record the overall customer experience. With these manual processes in place, it’s easy to see why 60% of companies lack a well-designed sales process.

How Artificial Intelligence (AI) within Dynamics 365 is helping businesses make smarter decisions

Friday, May 31, 2019

Artificial Intelligence (AI) is no longer a figment of our imagination, appearing only in sci-fi films and books, spelling the doomsday scenario. We’re in the age of robotics; where a robot named Sophia looks uncannily human, while another can easily write in languages it’s never seen before just by picking up patterns in handwriting. But these stories aren’t few and far between, AI dances at our fingertips and predicts what we’re going to do and how we’re going to think with ChatBots, such as Cami, for Dixons Carphone Warehouse. It might even predict what beer we’re more likely to buy, as Carlsberg’s new three-year Beer Fingerprinting Project gets underway.

How to stay safe online: Best practices

Thursday, May 30, 2019

With the ability to order things online – from your weekly food shop and clothing to new tech software or hardware, all from the comfort of your own home – it’s no wonder that online shopping (otherwise known as e-commerce) is on the incline with no signs of slowing down.

How to Create a Really Secure Password

Wednesday, May 1, 2019

Although it maybe tempting to stick with your pets’ name or your football team as your go-to password, these are always the easiest for hackers to crack once they have explored your social pages and done a bit of digging. In light of World Password Day, we’ve put together some tips on how to create a really secure, strong password to help you stay safe online.

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