The smart, simple conference call service that rings you – exclusive to Giacom in the CSP Market

Tuesday, November 6, 2018

Business users waste approximately 15 minutes on a typical conference call, where they often struggle to get the meeting started, experience technical difficulties or deal with unavoidable distractions. If this sounds familiar to your customers, they aren’t alone. In fact, the amount of time wasted on conference calls costs businesses over £26 billion a year – according to a 2016 LoopUp survey. However, there’s a UK-based solution that will help remove all these pain points.

Introducing Conference Call

Conference Call by Meetupcall is now available to purchase in the Giacom Cloud Market. It’s one of the easiest and best ways to make, manage and monitor a conference call, plus there’s no software to install as it works directly in your web browser. A feature-rich dashboard enables the leader to add, remove, mute and manage attendees while on the call, share presentation slides and record meetings at the touch of a button. Choosing Conference Call for your customers eliminates hidden charges, site visits and hassle.

A practical, simple approach that makes meetings more productive

All too often, conference calling solutions make it difficult and frustrating to log in to the meeting. 61% of business users dial-in with numbers, passcodes or pins to join conference calls, taking on average 9 minutes to get started. It’s easy to see why 63% of those same users’ report waiting over five minutes for attendees to set themselves up on a web conference tool. Frustrated with confusing logins, Meetupcall identified a workaround, making complex dial-in a thing of the past.

Users can log in to Conference Call in a variety of ways. 1-Touch Dial-In is a nifty feature exclusive to smartphone devices, where users can simply tap a button on their email invite to be automatically logged into the call, bypassing the need for passcodes or pins. For those who are often out at client sites or accidentally miss scheduled calls, the ‘Call Me’ feature will immediately ring the number you provide once the leader arrives, saving everyone on the call time. Plus, if you miss the call the first time, the service will continue to ring at two-minute intervals, cutting off after two additional attempts. Alternatively, if your customers prefer the traditional dial-in method, Conference Call presents local and international numbers on every email invite, adjusting the meeting time to a user’s local time zone. That way, everyone’s on the same page.

Security, Audio Quality and Reliability

More than 70% of business users surveyed by LoopUp said it was completely normal to discuss confidential information on a conference call, but that 50% couldn’t name everyone on the call at the time. Security is something we take for granted on a call. We’re aware of phishing, spear-phishing and ransomware attacks in the digital world, but we forget that anybody can dial-in as a guest and eavesdrop. Using email profiles, Meetupcall identifies each person on the call, ensuring confidentiality. They also take security very seriously, so all data is housed in EU-based ISO 27001 certified data centres, while call recordings can be kept for up to one year before being deleted to comply with recent European legislation.

While security is critical, reliability is also a key factor. The National Institute for Occupational Safety and Health reports that stress resulting from ongoing white noise decreases higher brain function, impairing learning and memory. Conference Call comes with HD audio quality and helps attendees to identify white noise, so the leader can easily mute them, without impacting any of those on the call.

Choosing Conference Call by Meetupcall is a great alternative to costly, inefficient teleconferencing systems. If your customers are looking for a simple, easy-to-use SaaS service with no hidden call fees, then Conference Call is the solution. For additional information, contact our Account Management team on 0333 332 0888.


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